Privacy policy

1. responsible person

The controller within the meaning of the General Data Protection Regulation (GDPR) is

FRANKONIA Hospitality GmbH
Mühlenstraße 34,
40213 Düsseldorf,
Germany

E-mail: info@frankonia-eurobau.de
Phone: +49 211 547650622

2. hosting

Our website is hosted by the following provider:

STRATO AG
Pascalstraße 10
10587 Berlin
Germany

The servers are located within the European Union.

Legal basis:
Art. 6 para. 1 lit. f GDPR (legitimate interest in secure and stable provision of the website).

An order processing contract has been concluded with STRATO in accordance with Art. 28 GDPR.

3. access data (server log files)

The following data is automatically collected when you visit our website:

IP address (shortened or anonymized)

Date and time of access

accessed page

Referrer URL

Browser type and version

Operating system

This data is used for technical security and stability.

Legal basis: Art. 6 para. 1 lit. f GDPR.

4. cookies and consent management (CookieYes)

Our website uses the CookieYes consent tool to obtain consent for cookies and tracking technologies in compliance with the GDPR.

Provider:
CookieYes Limited
UK

The processing takes place on the basis of:

Art. 6 para. 1 lit. c GDPR (legal obligation)
Art. 6 para. 1 lit. a GDPR (consent)

Consent can be revoked at any time via the cookie banner.

5 Google Analytics 4 (GA4)

We use Google Analytics 4 with server-side tracking.

Provider:
Google Ireland Limited
Gordon House, Barrow Street
Dublin 4, Ireland

Google Analytics analyzes the usage behavior on our website.

The following data is processed:

anonymized IP address

Page views

Interactions

Device information

Approximate location data

IP anonymization is activated.

Legal basis:
Art. 6 para. 1 lit. a GDPR (consent via CookieYes)

Third country transfer:
A transfer to the USA cannot be excluded. Google uses standard contractual clauses in accordance with Art. 46 GDPR.

Revocation:
Consent can be revoked at any time via the cookie banner.

6. contact form (Elementor Forms)

The following data is processed when you use our contact form:

Name

E-mail address

Telephone number (optional)

Message

The data will only be used to process your request.

Legal basis:
Art. 6 para. 1 lit. b GDPR (pre-contractual measures)

Storage period:
The data is deleted as soon as it is no longer required for the fulfillment of the purpose, provided that there are no statutory retention obligations.

7. google maps

Google Maps is integrated on our website.

Provider:
Google Ireland Limited
Dublin, Ireland

When the map is accessed, personal data (in particular IP address) is transmitted to Google.

Legal basis:
Art. 6 para. 1 lit. a GDPR (consent)

The integration only takes place after consent in the cookie banner.

8. booking system (SiteMinder – iFrame)

An iFrame from the booking provider SiteMinder is integrated on a subpage.

Provider:
SiteMinder Limited
Sydney, Australia

When you access the booking area, personal data is transferred directly to SiteMinder.

We have no influence on the data processing there.

The data protection provisions of SiteMinder apply:
https://www.siteminder.com/legal/privacy-policy/

Legal basis:
Art. 6 para. 1 lit. b GDPR (contract initiation)
Art. 6 para. 1 lit. a GDPR (consent, if cookies are set)

Data transfer to third countries is possible.

9. storage period

Personal data is only stored for as long as is necessary to fulfill the respective purpose.

10. rights of data subjects

You have the following rights:

Information (Art. 15 GDPR)

Rectification (Art. 16 GDPR)

Erasure (Art. 17 GDPR)

Restriction of processing (Art. 18 GDPR)

Data portability (Art. 20 GDPR)

Objection (Art. 21 GDPR)

Revocation of consents granted

Right to lodge a complaint with a supervisory authority:
Landesbeauftragte für Datenschutz NRW (if based in NRW)

11. SSL encryption

Our website uses SSL encryption for the secure transmission of data.